Refund policy

Returns & Refunds

We are so sorry to hear there is a problem with your order! Contact us within 30 days of receiving your order to let us know what's going on so we can make it right. Hello@gingerlilytallow.com
If a refund is needed, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. 
If more than 15 business days have passed since we’ve approved your return, please let us know.


Damages and issues
Please let us know immediately if the item is defective, damaged or if you received the wrong item, so that we can take care of that for you.